CHIEF HR OFFICERS AND SARBANES OXLEY

By Dr. Laurence J. Stybel
February 23, 2004

 

Other articles can review the specifics of Sarbanes Oxley.  This article will focus on the implications of Sarbanes Oxley for Chief HR Officers.  The critical issues revolve around the change in the corporate balance of power and how Sarbanes Oxley will extend to private companies and nonprofits.  With the new change in the balance of power, it is more important than ever for CEOs to properly read the signals from the Board.  And, paradoxically, the potential for mis-cues have never been greater.

There is a critical role for chief hr officers who have the competence and willingness to help prevent mis-cues from escalating.

Sarbanes Oxley changes the balance of power between CEOs and Boards.  There will be a formalized checks and balances system.  Plan on a feisty group of Board members who will be asking tough questions of CEOs.  If CEOs are angry with Sarbanes Oxley, that means they “get it.”  The new world of governance does not have to be an adversarial one.  The compliant “Good Old Boys from the Club” Board will be confined to sleepy credit unions and community hospitals.

Sarbanes Oxley is the future.  Some public companies are openly talking about going private to avoid the costs of Sarbanes Oxley compliance.  But that action will prove a costly mistake: in the near future, public companies doing business with private companies of a certain size will require that these private companies have the financial transparency and governance balance of power required of Sarbanes Oxley: they will want critical business suppliers to be as squeaky clean as they are.  Companies whose exit strategies involve being acquired will find that compliance with Sarbanes Oxley a critical issue impacting the negotiated price.  McKinsey has published two studies showing that institutional investors will pay a premium to acquire stock in companies with good governance.  That premium ranges from 12% in North American to 50% in Africa and Eastern Europe.  (www.mckinsey.com) There is no reason to assume public companies acquiring private companies will also not pay a premium for a private company that runs along Sarbanes Oxley lines.  Even mutual funds, nonprofits and foundations will be moving in the direction of Sarbanes Oxley: new directors from the private sector will insist on governance structures as tight as what they are used to. 

AN EMERGING ROLE FOR CHIEF HR OFFICERS

In the pre-Sarbanes Oxley world, the Chief HR Officer would provide normally technical support to the Compensation Committee of the Board.  The chief HR Officer would be invited to specific meetings of the full board to answer questions relating to human capital.  In rare instances the Chief HR Officer would sit beside the Chief Financial Officer as a full member of the senior executive team at the Board of Directors table.

In the United Kingdom, there is an explicit separation of the roles of Chairman of the Board and Chief Executive Officer.  Most of the literature on good governance in the United States recommends adoption of the British model.  But few U.S. public companies have done so:  there still is a tendency to invest one individual with both roles, despite the conflict inherent in the role of being moderator of the group that evaluates the performance of the Chief Executive Officer.

A Board is a work group.  In a Sarbanes Oxley world, it is difficult for a CEO/Chairman to be the leader of a group and the subject of the group’s discussion under conditions when the CEO/Chairman has lost dominance over that group.  CEO/Chairmen face the following dilemma: it has never been more important that CEO/Chairmen accurately read group dynamics and it has never been more difficult for them to be able to do so.

For example:

One of our clients is a global financial institution.  At the Board level, there is a joke about the The Nod.  It is a vertical movement of the head downwards with a blank facial expression.  The Nod could mean “I agree with you” or “I understand what you have said but I disagree with you.”  The interpretation of The Nod has to be placed in context of what is going on in at the Board, combined with what the Board member has said in the past.  Many Board members use The Nod as a way of avoiding clear statements that could later be used against them in a shareholder class action lawsuit. 

When a CEO/Chairman is the leader of the group, the subject of the group’s attention, and has lost control over the group what is the probability that the CEO/Chairman can mis-evaluate subtle cues?

In our work with CEOs who have been fired by their Boards, it is not unusual to get the following complaint:

I thought this was going to be a typical Board meeting.  I had no clue that the Board was THAT unhappy.  How could I have missed it? There is only one answer. The Board was working behind my back, that’s why!

Our experience is that the Board may not have initially been working behind the CEO/Chairman’s back. They were, however providing the CEO with subtle cues about their dissatisfaction.  The CEO/Chairman was mis-reading the subtle cues.  Eventually the Board did indeed work behind the CEO’s back.

Reading Group Dynamics at the Board of Directors Level.

In addition to their other competencies, Chief HR Officers are outstanding readers of group dynamics.  What they may lack is an understanding of governance issues so that The Nod or other subtle cues can be placed in some appropriate business/strategic context.

Chief HR Officers who combine knowledge of group dynamics with an understanding of governance issues can be indispensable resources for CEO/Chairmen. 

Combine the two and the Chief HR Officer can make a compelling case why the Chief HR Officer should be present at every Board meeting and sit next to the CFO as a peer.

BETTER BONDING MEANS A MORE IMPORTANT HR FUNCTION

The Chief HR Officer will truly bond with the CEO/Chairman when the CEO/Chairman says to the Chief HR Officer:

“At the conclusion of this Board meeting, I want you to come to my office.  I’ll tell you what I think happened.  And you tell me what you think happened. “

As the value of the Chief HR Officer’s expertise becomes clear to the CEO/Chairman, it becomes easier to convince the CEO/Chairman about the important role of organization development interventions within the rest of the organization.

Any issues of the VP HR reporting to the Chief Financial Officer will be off the table if this type of bonding can be achieved and sustained.

IT’S ABOUT DIFFERENTIATION AND VALUE

Sarbanes Oxley is a dramatic change in the balance of power between CEOs and Boards.  It is the future for public companies.  Variations of Sarbanes Oxley are in the future for large private companies, nonprofits, foundations, and even mutual funds. 

Chief HR Officers who immediately seize on the unique opportunities afforded them by Sarbanes Oxley will provide a critical value-add for their companies and for HR’s credibility within their companies.

At the individual level, they also will be able to uniquely differentiate themselves in the future marketplace for Chief HR Officer talent.

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Dr. Laurence J. Stybel and Maryanne Peabody are co-founders of two companies.  Stybel Peabody’s is a twenty-five year old company whose mission is Career Excellence for Leaders.  Board Option’s mission is helping Boards be more effective problem solving units through the integration of National Association of Corporate Directors standards and proven organization development techniques.  Their website is www.boardoptions.com.

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