Employee Directions for Outlook Web Access / Gatti Postoffice
   
  AOL subscribers ONLY

 
   
 
  1. Check the current version of Internet Explorer

    Outlook Web Access requires version 6.0 SP1 (or higher) of Microsoft's Internet Explorer. To find out what version of Microsoft Internet Explorer you are running, start the Microsoft Internet Explorer then click Help then select About Internet Explorer.

   
  The help panel will then display the current version and service pack (SP) level.

If you need to upgrade to IE 6.0 SP1, you can download IE 6.0 SP1 directly from the Microsoft download site.
   
  2.  AOL Users - Check your version of AOL (If you do not use AOL you can skip this section)

To find out what version of AOL you are running, start your AOL and click Help then select About America Online. The help panel will then display the current version. If you are not running AOL 9.0 (or higher) you may not have the correct version of Microsoft's IE browser. If your version of AOL is not at least version 9.0 be sure to check the version of IE on your computer.

If you need to upgrade to the current version of IE, there are two options available to you:
   
  3.  AOL Users - Minimize the AOL screen (If you do not use AOL you can skip this section)
  • Once you have verified that you have AOL 9.0 on your system, start AOL.
  • When the AOL screen appears, minimize the AOL screen. Do not use the AOL browser to log on to OWA.
   
  4. Start Internet Explorer

Start the Microsoft Internet Explorer browser --
   
  5. Delete Cookies, Temporary Files and Clear History

Delete cached Internet files from Internet Explorer's Temporary Internet files folder, locally-stored Web site information (cookies), and the history of viewed Web page addresses. Old information in these settings may cause problems when trying to log on to Outlook Web Access.

To clear the cookies, cache and history, perform the following steps:

Click the Tools option, then click Internet Options
   
  The Internet Options panel is displayed. Perform the following on this panel.
  • Click Delete Cookies then click OK to remove any cookies.
  • Click Delete Files. Place a check mark in the Delete All Offline Content Box and click OK. Depending on the amount of temporary files on your computer, this step may take a few minutes to complete.
  • Click Clear History, then click Yes when it asks "Are you sure you want Windows to delete your history of visited Web sites ?"
  • Click OK to exit

   
  6. Enter the Address of the Logon page

Enter postoffice2.gattihr.com  in the browser's address bar and press ENTER.

NOTE: Do not click on a favorite, bookmark or a stored link. Previously saved links may be going to a location that will not allow Outlook Web Access to successfully complete the log on process. Manually enter the mail.midlandstech.edu address in the browser. You can save this new address as a bookmark for future use and delete old bookmarks or favorite links you may have used for Outlook Web Access.
   
  When the "Enter Network Password" panel appears, enter your username and password
then press OK .

   
  If the username/password panel returns, you may need to enter the Domain Name in addition to the username and password.
   
  7. Enter a Domain Name

Some users have been required to the Domain Name in the username/password panel before they can access their email. When the "Enter Network Password" panel reappears enter your username and password and the value mtc in the Domain box, then press OK .
   
  8.Domain Box is Missing

If the "Enter Network Password" panel does not show a "Domain" box, you will need to enter the domain name along with the username in the "User Name" box. The format for entering the domain in this fashion is as follows:

     GATTI\username


For example: The username for John Doe would be jdoe.

This user would normally only enter jdoe in the User Name box; however, if this user needs to include the domain name along with the username, this user can enter the following:
     GATTI\jdoe