Cornell University has retained GattiHR for their Director, Benefit Services and Administration search, located in Ithaca, NY. John Todd and Faith Swain will lead this search.

Cornell is a privately endowed research university and a partner of the State University of New York. Cornell is the federal land-grant institution in New York State, with a responsibility to make contributions in all fields of knowledge in a manner that prioritizes public engagement to help improve the quality of life in our state, the nation, and the world. 

Cornell aspires to be the exemplary comprehensive research university for the 21st century. Faculty, staff, and students thrive at Cornell because of its unparalleled combination of quality and breadth; its open, collaborative, and innovative culture; its founding commitment to diversity and inclusion; its vibrant rural and urban campuses; and its land-grant legacy. 

Cornell has a collaborative and consensus-based culture that is built on mutual respect for the views of others. The Benefits Services and Administration (BSA) department is committed to the following four goals. 

  • Understanding and addressing our customers’ needs.
  • Offering and operating effective benefits plans and programs, which are compliant, comprehensive, and cost-effective.
  • Partnering with co-workers, colleagues, and vendors.
  • Receiving constant feedback from customers, partners, vendors, and each other, on how we are doing at achieving our goals.

Reporting to the Sr. Director, Benefit Services and Administration (BSA), the Director is a key member of the BSA leadership team, partnering across BSA units to foster a collaborative and cohesive team environment. With primary responsibility for the management and development of a team of BSA Associate Directors, the Director is accountable for leadership and oversight of the day-to-day policies and practices, management and effective delivery of Cornell’s employee benefits programs, employee communications, and customer service practices. The Director provides input into the strategic direction and design of Cornell’s benefit programs as well as drives changes necessary to implement best practices and optimal business processes. 

The Director provides managerial direction to a team of 4-6 Associate Directors who are responsible for the implementation, administration, and communication of these benefit programs and plans. The Director monitors legislation to keep abreast of changes and ensures compliance with all federal, state, and local regulations. The Director also serves as a representative of BSA throughout the University and with vendors, and serves as a back-up for the Sr. Director BSA, as appropriate. 

Through process review and improvement, budget monitoring, and strategic research, the Director supports the administration of benefit programs and plans, gathers valuable market and trend information, and recommends new strategies or modifications to benefit plan policies and procedures. 

If you (or someone you know) is interested in this role, please contact us.

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