Stay organized. Successful HR leaders assembled cross functional teams and secured executive team buy-in for their orientation plans before executing them. They developed detailed orientation program plans that included roles and responsibilities, detailed orientation schedules and templates for manager to employee communications. Where possible, they pre-scheduled tasks with automated reminders for team members, presenters and new hires and attached templates and guides for each task as appropriate. The HR orientation leader oversees following up with each presenter and manager to ensure tasks are completed in order and on time.
Train managers and presenters. It is important to educate managers and leaders in the new orientation process and provide training on managing remote teams. It’s important for managers to feel comfortable communicating to the new employees and setting clear expectations and goals. At Rapid7, they have developed a Slack channel for managers to share best practices and collaborate.
New hire equipment and Welcome Kits. HR must communicate future hiring plans to their IT partners so that they can acquire, build and send the appropriate equipment to new employee prior to their start date. FedEx accounts and supplies are established to enable shipping from the employee’s home. A dedicated IT and HR support line is communicated for any new hire support needs. HR at Mimecast and Rapid7 send HR Welcome Kits to each new hire that includes company swag like logo clothing, pens and desktop items.